This Contact Us page gives Bwrkd bath-accessory customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, Australian Business Number (ABN), and Australian Company Number (ACN).
OUR IDENTITY
Legal Business Name: FORTIFIED HOLDINGS PTY LTDStore Name: Bwrkd
Physical Business Address: Pimpama, QLD 4209, Australia
ABN: 68 697 264 752
ACN: 697 264 752
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@bwrkd.shopBusiness Phone Number: +61 468 245 952
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review. For a bath-ball question, include the ordered SKU and note whether it concerns material, diameter, loops, mesh, fans, panels, core, strap, tab, ring, connector, binding, seam, snap, care guidance, delivery condition, or a missing component. Do not wet, wash, apply cleanser to, place against skin, machine launder, or otherwise use the item while a return or damage review is pending.